Refund Policy

At AMZ Autos, we are committed to ensuring your complete satisfaction with every purchase. If you are not entirely satisfied with your order, our refund policy is here to help.

Eligibility for Refunds:

• Refund requests must be made within 30 days of the purchase date.
• Items must be returned in their original condition, unused, and in the original packaging.
• Proof of purchase, such as a receipt or order confirmation, is required for all refund requests.

Non-Refundable Items:

• Customized or special-order items.
• Items purchased on clearance or final sale.

How to Request a Refund:

1. Contact our customer service team at support@amzautos.com or call us at (844) 534-5347  to initiate a refund request.
2. Provide your order number, the reason for the return, and any supporting documentation.
3. Our team will review your request and provide instructions for returning the item.

Return Shipping:

• Customers are responsible for return shipping costs unless the item was received damaged or incorrect.
• We recommend using a trackable shipping service or purchasing shipping insurance for returned items.

Processing Refunds:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 7-10 business days, and a credit will automatically be applied to your original method of payment.

For any questions or concerns regarding our refund policy, please contact us at support@amzautos.com. Thank you for shopping with AMZ Autos.